Policies & FAQs

We won't charge you until we ship

Transactions for Gillette® TREO™ may take up to 3 working days to show up on your chosen payment statement.

We may change Gillette® TREO™ pricing at any time

However, prices won't change on any orders you've already placed.


Do you offer free shipping?

All TREO packs ship for free to all US addresses.

When can I expect my blades shipment?

We aim to ship all purchases the next working day. From shipment to delivery can take approximately 3-5 business days. Delivery to Alaska, Hawaii, APO/FPO, and extended delivery areas may require a few additional days.

What should I do if I think my shipment is lost?

Please email us at gillettetreo.im@pg.com, and we'll do our best to track down your item.

What should I do if my shipment arrived damaged?

If your shipment was damaged in transit, please email us at gillettetreo.im@pg.com. We apologize for the inconvenience - we'll make it right.