Policies & FAQs

We won't charge you until we ship

Transactions for Gillette® TREO™ may take up to 3 working days to show up on your chosen payment statement.

We may change Gillette® TREO™ pricing at any time

However, prices won't change on any orders you've already placed.

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Do you offer free shipping?

All TREO packs ship for free to all US addresses.

When can I expect my blades shipment?

We aim to ship all purchases the next working day. From shipment to delivery can take approximately 3-5 business days. Delivery to Alaska, Hawaii, APO/FPO, and extended delivery areas may require a few additional days.

What should I do if I think my shipment is lost?

Please email us at gillettetreo.im@pg.com, and we'll do our best to track down your item.

What should I do if my shipment arrived damaged?

If your shipment was damaged in transit, please email us at gillettetreo.im@pg.com. We apologize for the inconvenience - we'll make it right.